September 25, 2025

5 Signs Your Website Is Costing You Clients (And How to Fix It)

Your website should be working for your business — not quietly turning people away.

If you’re getting inquiries that fizzle… or worse, no inquiries at all — your website might be the problem.

Here are 5 signs your website could be costing you potential clients:

1. It’s Not Mobile-Friendly

More than half of your visitors are probably viewing your site on their phones. If your text is too small, buttons are hard to tap, or layouts are broken, they’re leaving.

Fix it: Prioritize responsive design so your site works beautifully on all devices.

2. You’re Not Clear On What You Do

If someone lands on your homepage and can’t tell what you offer within 5 seconds, you’ve lost them.

Fix it: Make your messaging crystal clear at the top of your homepage.

3. Your Website Feels Outdated

If your site looks like it hasn’t been updated in years… people will assume your business hasn’t either.

Fix it: Refresh your visuals, typography, and layout to reflect the level you’re operating at now.

4. Your Call-to-Action Is Weak or Missing

Visitors want direction. If they don’t know what to do next, they’ll leave.

Fix it: Include clear buttons like Work With Me or Get Started.

5. It Doesn’t Feel Like You

If your website doesn’t reflect your personality, values, or mission — it won’t connect.

Fix it: Invest in both branding + website strategy to create alignment.

Your website isn’t just a brochure.
It’s your hardest-working salesperson.

And it should be converting.

Is your website working for you or against you?

If you’re not confident sending people to your website or are only using a Facebook page for an online presence, you could be missing out on potential clients!

Let’s talk about your website or explore more case studies to see how strategic design can transform your brand.


Amanda Newman Design creates purpose-driven branding and websites for nonprofits, entrepreneurs, and small businesses. Based in Paducah, Kentucky, I help mission-focused organizations translate their values into visual identities that build trust, recognition, and lasting impact.